Our Thinking

Culture, Trust, Communication Critical for IT Modernization Success

By: Nathan Brewer

Nathan Brewer, and others, weigh in on the critical role of trust and communication for IT modernization.

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Preparing for IT Modernization in Four Steps

A step-by-step guide that identifies key considerations for agencies as they begin their IT modernization efforts.

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Leveraging External Ideas to Drive IT Modernization

By: Nathan Brewer

Nathan Brewer, and others, discuss listening to and leveraging outside ideas to help drive IT modernization.

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How IT Modernization Can Enable Your Agency’s Mission

By: Nathan Brewer

Nathan Brewer, and others, discuss how to develop an IT modernization strategy that transforms how to deliver services.

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4 Forces Disrupting and Shaping the Future of Government

By: Nathan Brewer

Nathan Brewer highlights four specific forces now exerting distinct pressures on government that will fundamentally alter the way it serves its citizens.

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Data Insights, Not Ownership, Will Unleash Innovation

By: Teresa Bozzelli

In the wake of CES, Teresa Bozzelli explores opportunities in emerging technologies and the transformational use of owned and publicly available data in government.

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Teresa Bozzelli Shares SGS’ 2017 Forecast with Consulting Magazine

Consulting magazine speaks with Teresa Bozzelli about her expectations for innovations, investments, and performance for SGS in 2017.

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Getting Better Design Feedback: Anonymized User Research

By: Dan Owens

The best practices of leveraging candid, unadulterated comments and feedback that researchers gather from usability testing or interviewing participants to inform design decisions. 

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Top Tech Conference Catches IoT ‘Digital Wave’

2017 CES Government Co-Chair and President of SGS, Teresa Bozzelli highlights the impact emerging technologies, like IoT, will have in government. Focused on the changing demands of the tech industry, the dialogue will drive collaboration and action.   

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Human-Centered Design Delivers Effective Solutions

By: Rachel Weatherly

A detailed look at an empathetic method of defining target audiences as part of a human-centered approach to strategic, holistic digital health interventions.    

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Leading by Example: The new CISO and cybersecurity collaboration

By: Bill Annibell

Opportunities for private and public sector collaborations to impact new cybersecurity technologies in a volatile landscape. SGS’ Bill Annibell discusses the essential timing and possibilities for the first Chief Information Security Officer (CISO).    

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Enhancing Patient Engagement through Mobile

How mobile can improve patient engagement with healthcare providers. Click to read six scenarios for enhancing collaboration and driving healthier outcomes.

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Cancer.gov puts ease of use front and center

Government Computer News reviews the National Cancer Institute's new Cancer.Gov webite, redesigned by Sapient Government Services.

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Meeting your Mission: A User-Centered Approach to Content Strategy

By: Rachel Weatherly 

Creating a roadmap for your mission's content strategy leveraging the number one rule of human-centered design: put content where users are most likely to look for it. 

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Choosing the Right Digital Tool to Make your Resolutions Stick

By: David Nickelson

Every year over 40% of Americans make New Year’s resolutions with the vast majority being related to improving their health and well-being. Unfortunately, on 8% remain successful after only 4 weeks, so what digital tools can you use to stay on track?

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CES 2016: Show Room Floor to Government Doors

By: Teresa Bozzelli

Teresa Bozzelli discusses how adopting commercial innovation can solve government challenges in Government Technology article.

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After CES: Innovative Uses of Consumer Electronics in Government

By: Bill Annibell

Bill Annibell discusses CES innovations in relation to government in this Federal Times article.

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Sapient Government Services: 2016 Outlook

Featuring Teresa Bozzelli

SGS President, Teresa Bozzelli, sits down with Consulting Magazine to discuss the company’s 2016 outlook.

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Three Tips for Social, Two Tools for Posting, & A Millennial in a Pear Tree

By: Ali Wittich

In an article with Nonprofit Information, Ali Wittich, SGS senior marketing strategist, discusses ways for nonprofits to better reach millennials in 2016.

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Spotlight on FCW Rising Star, Lindsay Burack

Federal Computer Week Rising Star award winner, Lindsay Burack, discusses her work on the Cancer.gov website

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SGS quoted on CX in Forrester Report

With upcoming leadership transitions it is important for CX experts to prepare now to ensure their projects stay on track. Remarking on the subject, Sapient executives have been quoted in the September 2015 Forrester Research report, “The Top 14 Ways For Federal CX Pros To Navigate The Presidential Transition” by Rick Parrish.

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Adobe Recognizes SGS for Citizen-Engaging Innovation

The collaborative work of the National Cancer Institute (NCI) and Sapient Government Services (SGS) in redesigning Cancer.gov has been featured in Adobe’s Public Sector Blog, entitled “In Service of Creativity” as an award winning example of an Engaging Citizen-Facing Campaign.

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The Public Sector Today: What's Working, What's Not, and What's Next

Rising consumer expectations and increasingly connected customer experiences have put a spotlight on the need for digital transformation within the public sector

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SGS presented with SmartCEO Corporate Culture Award

The SmartCEO award recognizes “creative, collaborative workplace culture that has helped enhance performance and sustain a competitive advantage.”

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SGS Wins Consulting Mag Social & Community Investment Award

Featuring Teresa Bozzelli 

SGS was honored by Consulting Magazine with a Social & Community Investment award for our work with our nonprofit partner, No Greater Sacrifice.

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Internet of Things Improves Government Efficiency

Featuring Bill Annibell

The federal government is often seen as behind the times, not so with its adoption of the Internet of Things argues Bill Annibell in this WashingtonExec interview. 

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The Art & Science of Creating the Next Gen Public Sector

Keeping up - or catching up - is not just a matter of "going digital." The bigger shift remains in creating a new understanding of the public sector's role, and in transforming the entire experience for organizations and those they serve.

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Transforming the Approach to Health Behavior Change

By: David Nickelson

Changing human behavior is hard, notes David Nickelson, Sapient’s Director of Digital Strategy. But he points to a behavioral change model by psychologist B.J. Fogg as a promising tool to help change health behavior.

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Millennial Engagement in the Nonprofit Workforce

By: Nathan Brewer

In an article with Nonprofit Information, SGS Vice President and Nonprofit Practice Founder Nathan Brewer discusses the attitudes, values and behaviors of millennials’ in the nonprofit workforce.

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Consulting Magazine One on One with Teresa Bozzelli

Featuring Teresa Bozzelli 

Consulting Magazine interviews Teresa Bozzelli about how digital is making government more accessible.

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Technology Changes Citizen- Government Engagement

Featuring Bill Annibell

Citizen2015 speaks with Bill on the problem of silos in government digital efforts, discusses Sapient’s key approach that can help agencies be more effective, and gives some thought to what the future looks like.

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Digital Millennial Engagement Strategies: Ambassadors, Transparency & Wi-Fi

By: David Whitehouse

SGS’ Director of Business Development, David Whitehouse, recognizes the power the millennial generation holds and provides digital strategies for organizations to capture the attention of the millennial generation in the competitive media landscape.

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Digital Services Emphasis for Agencies

Featuring Teresa Bozzelli

In this conversation with ExecutiveBiz, Bozzelli offers a preview of SGS’ agenda for the rest of 2015 and what could be in store for 2016, the role of digital technology in forming connections between citizens and agencies and offers insight into Publicis Groupe’s $3.7 billion acquisition of Sapient.

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Leadership Best Practices

By: Nathan Brewer 

SGS Vice President and Nonprofit Practice Founder, Nathan Brewer argues that nonprofits should focus on proven leadership best practices to be broadly-applied to nonprofit organizations who face unique demands.

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The Future of Digital Services: Five Trends Transforming Government

Featuring Bill Annibell

Sapient Government Services Chief Technology Officer, Bill Annibell, offers a forward-looking perspective on the ways government can transform its engagement strategies to better serve its citizens.

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Digital Strategy Must-Haves

Whether your organization has grown from digital roots or is a traditional brick-and-mortar developing a targeted digital innovation, the need to include digital in your business thinking is crucial for future success.

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Digital Government Strategy Guide

Featuring Teresa Bozzelli

In GovLoop’s annual Digital Government Strategy Guide, Teresa Bozzelli, President, highlights four trends on how government is adopting digital strategies.

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Creating the Future of the Public Sector

We imagine a different reality for the public sector: one designed to embrace digital transformation that has created a new normal, fundamentally changing the relationship between people and government.

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The New Era of Engagement

This infographic leverages research data from ComScore to analyze the ways digital is impacting health and wellness.

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